When all the icons are not shown in the taskbar, the Endpoitn Security icon does not appear. I could not figure out how to solve this. In the worst case if the only criterion is the animated icon in the tray, you may try approach from here: displayed in the Endpoint Security panel while the scan is running. I believe that TestComplete will be able to identify some label like 'running.', 'executing.', etc. > I need to find out how to set the criterion in my test Maybe if you allow cptray.exe to interact with the desktop (checkbox in the service properties) this will solve the problem with the icon not showed in the tray. The only idea that I have is to check what account is used for the RDP session and what account is used to start the scanning service (as I think it is responsible to spawn a UI process when the user logs in). Unfortunately, I am afraid that this is question more for Support (you may raise a support case if they not answer here). > Is this related to a configuration option in RDP in Windows or TestExecute/TC that selects the services to start up the RDP session? I need to find out how to set the criterion in my test, how to interpret it into a keyword Is this related to a configuration option in RDP in Windows or TestExecute/TC that selects the services to start up the RDP session?įor the testing of scanning feature, I am not able to ask any developer to help me out, since I am using a SW version we bought from Symantec. Whereas using a manual RDP session, the same test passes. When using an automatic RDP session, I can t explain why, but the Endpoint Security process (cptray.exe) is not running. However in a distributed environment, the behaviour of the test changes. This works in a non-distributed environment (on the same machine where TC is installed). I managed to build the test verifying the status of the system regarding anti malware, firewall.etc. Your suggestion about accessing to the icon tray worked.

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